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undergraduate thesis
Uloga standardnih operativnih procedura u odlučivanju
2024. urn:nbn:hr:137:774621
Pavlešić, Noela
University of Pula
Faculty of economics and tourism "Dr. Mijo Mirković"

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Pavlešić, N. (2024). Uloga standardnih operativnih procedura u odlučivanju (Undergraduate thesis). Pula: University of Pula. Retrieved from https://urn.nsk.hr/urn:nbn:hr:137:774621

Pavlešić, Noela. "Uloga standardnih operativnih procedura u odlučivanju." Undergraduate thesis, University of Pula, 2024. https://urn.nsk.hr/urn:nbn:hr:137:774621

Pavlešić, Noela. "Uloga standardnih operativnih procedura u odlučivanju." Undergraduate thesis, University of Pula, 2024. https://urn.nsk.hr/urn:nbn:hr:137:774621

Pavlešić, N. (2024). 'Uloga standardnih operativnih procedura u odlučivanju', Undergraduate thesis, University of Pula, accessed 20 October 2024, https://urn.nsk.hr/urn:nbn:hr:137:774621

Pavlešić N. Uloga standardnih operativnih procedura u odlučivanju [Undergraduate thesis]. Pula: University of Pula; 2024 [cited 2024 October 20] Available at: https://urn.nsk.hr/urn:nbn:hr:137:774621

N. Pavlešić, "Uloga standardnih operativnih procedura u odlučivanju", Undergraduate thesis, University of Pula, Pula, 2024. Available at: https://urn.nsk.hr/urn:nbn:hr:137:774621

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Metadata
TitleUloga standardnih operativnih procedura u odlučivanju
Title (english)The role of standard operating procedures in decision-making
AuthorNoela Pavlešić
MentorSabina Lacmanović (mentor)
Committee memberLela Tijanić (predsjednik povjerenstva)
Committee memberSabina Lacmanović (član povjerenstva)
Committee memberTea Hasić (član povjerenstva)
GranterUniversity of Pula
(Faculty of economics and tourism "Dr. Mijo Mirković")
Pula
Defense date and country2024-09-18, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Organization and Management
Abstract
Svaka odluka donesena izvan domene privatnosti poslovna je odluka. Jedna od bitnih komponenti uspješnog poslovanja organizacije je učinkovito poslovno odlučivanje kojemu uvelike pomažu i unaprjeđuju ga standardne operativne procedure. Cilj istraživanja bio je analizirati ključne elemente standardnih operativnih procedura te njihove potencijalne prednosti i nedostatke. SOP-ovi su ključni za osiguranje dosljednosti, poboljšanje komunikacije i smanjenje pogrešaka unutar organizacija. Oni omogućuju dosljedan način obavljanja zadataka, pomažu u održavanju visoke kvalitete proizvoda ili usluga, te olakšavaju obuku i integraciju novih zaposlenika. Ipak, izazovi poput neprilagodljivosti, složenosti i potencijalnog ometanja kreativnosti mogu nastati. Primjeri SOP-a, poput sigurnog odlaganja oštrih predmeta u zdravstvenoj zaštiti i održive prakse u Turističkoj zajednici Zagrebačke županije, ilustriraju kako se specifični postupci i norme primjenjuju za postizanje sigurnosti i održivosti. Oba primjera pokazuju kako SOP-ovi pomažu u usklađivanju s industrijskim standardima i poboljšanju operativne učinkovitosti, dok istovremeno naglašavaju važnost redovitog ažuriranja i prilagodbe postupaka.
Abstract (english)
Any decision taken outside the privacy domain is a business decision. One of the essential components of the organization's successful business is efficient business decision-making, which is greatly supported and improved by standard operating procedures. The aim of the research was to analyse key elements of standard operating procedures and their potential advantages and disadvantages. SOPs are essential to ensure consistency, improve communication, and reduce errors within organisations. They enable a consistent way of carrying out tasks, help maintain a high quality of products or services, and facilitate the training and integration of new employees. However, challenges such as inadaptability, complexity, and potential impediments to creativity may arise. Examples of SOPs, such as safe disposal of sharp objects in health care and sustainable practice in the Zagreb County Tourist Board, illustrate how specific procedures and standards are applied to achieve safety and sustainability. Both examples show that SOPs help to comply with industry standards and improve operational efficiency, while stressing the importance of regularly updating and adapting procedures.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:137:774621
Study programmeTitle: Economics
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2024-09-19 10:28:29