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undergraduate thesis
Zaštita privatnosti hotelskog gosta
2019. urn:nbn:hr:137:279605
Kovač, Marta
University of Pula
Faculty of economics and tourism "Dr. Mijo Mirković"

Cite this document

Kovač, M. (2019). Zaštita privatnosti hotelskog gosta (Undergraduate thesis). Pula: University of Pula. Retrieved from https://urn.nsk.hr/urn:nbn:hr:137:279605

Kovač, Marta. "Zaštita privatnosti hotelskog gosta." Undergraduate thesis, University of Pula, 2019. https://urn.nsk.hr/urn:nbn:hr:137:279605

Kovač, Marta. "Zaštita privatnosti hotelskog gosta." Undergraduate thesis, University of Pula, 2019. https://urn.nsk.hr/urn:nbn:hr:137:279605

Kovač, M. (2019). 'Zaštita privatnosti hotelskog gosta', Undergraduate thesis, University of Pula, accessed 04 November 2024, https://urn.nsk.hr/urn:nbn:hr:137:279605

Kovač M. Zaštita privatnosti hotelskog gosta [Undergraduate thesis]. Pula: University of Pula; 2019 [cited 2024 November 04] Available at: https://urn.nsk.hr/urn:nbn:hr:137:279605

M. Kovač, "Zaštita privatnosti hotelskog gosta", Undergraduate thesis, University of Pula, Pula, 2019. Available at: https://urn.nsk.hr/urn:nbn:hr:137:279605

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Metadata
TitleZaštita privatnosti hotelskog gosta
Title (english)Privacy protection of hotel guests
AuthorMarta Kovač
MentorOliver Radolović (mentor)
Committee memberSabina Lacmanović (predsjednik povjerenstva)
Committee memberOliver Radolović (član povjerenstva)
Committee memberTea Hasić (član povjerenstva)
GranterUniversity of Pula
(Faculty of economics and tourism "Dr. Mijo Mirković")
Pula
Defense date and country2019-09-25, Croatia
Scientific / art field,
discipline and subdiscipline		SOCIAL SCIENCES
Economics
Trade and Tourism
Abstract
Potreba za turizmom i kvalitetnim odmorom je, u današnje suvremeno doba, sve veća. Upravo zbog te potrebe ugostiteljski objekti moraju pružati turistu sigurnost u turističkoj destinaciji kako bi se isti vratili. Briga o gostu, njegova zaštita privatnosti te sigurnost zahtjeva osposobljeno i motivirano osoblje koje zna učinkovito komunicirati i poštuje zadane procedure. Obveze vođenja brige obuhvaća udobnost, poštivanje i sigurnost prava privatnosti gosta. Također hoteli moraju biti spremni preuzeti odgovornost u slučaju da je kriv za neku određenu povredu hotelskog gosta, bila ta odgovornost imovinska ili neimovinska. Privatnost gosta proizlazi iz izravnog ugovora s hotelijerom i gosta.
Abstract (english)
The need for tourism and quality vacations is increasing in the modern times. For this reason, catering establishments must provide security to the tourist in the tourist destination in order to return. Customer care, privacy and security require skilled and motivated staff who are able to communicate effectively and follow the procedures in place. The duty of care includes comfort, respect and security of the guest's privacy rights. Also, hotels must be prepared to take responsibility in the event that they are guilty of a specific violation of a hotel guest, whether that liability is property or non-property. The privacy of the guest comes from a direct contract with the hotelier and the guest.
Keywords
Keywords (english)
Languagecroatian
URN:NBNurn:nbn:hr:137:279605
Study programmeTitle: Business Economics; specializations in: Finance, Accounting and Auditing, Marketing Management, Management and Entrepreneurship, Tourism, Business Informatics
Course: Tourism
Study programme type: university
Study level: undergraduate
Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resourceText
File originBorn digital
Access conditionsOpen access
Terms of useLicence In copyright icon
Created on2019-09-27 17:24:57