Title Utjecaj društveno odgovornog poslovanja na ugled DM-drogerie markt d.o.o.
Title (english) The impact of socially responsible business on the reputation of DM-drogeorie markt d.o.o.
Author Sandra Keser
Mentor Kristina Afrić Rakitovac (mentor)
Committee member Lela Tijanić (predsjednik povjerenstva)
Committee member Kristina Afrić Rakitovac (član povjerenstva)
Committee member Ines Kersan-Škabić (član povjerenstva)
Granter University of Pula (Faculty of economics and tourism "Dr. Mijo Mirković") Pula
Defense date and country 2021-09-07, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Economics General Economy
Abstract Društveno odgovorno poslovanje ima velik utjecaj na sve sfere života pojedinca. Pojedinac je i potrošač i zaposlenik. Također, pojedinac može postati i odgovorna osoba na vlasti, poduzetnik ili manager neke organizacije. Pojedinac u svakom trenutku svog života ima određenu ulogu i zadaću te je važno kako odrađuje svoju ulogu. Čini li to za dobrobit svih ili za dobrobit samoga sebe. DOP se nalazi u svim segmentima poslovanja i nije ga moguće izbjeći ako se živi i radi na fer i korektan način.
DOP obuhvaća internu i eksternu dimenziju koje uključuju važne odnose s potrošačima, dobavljačima, zaposlenicima, lokalnom zajednicom i brigu za okoliš. Organizacija koja posluje na društveno odgovoran način ostvaruje i povećava svoju reputaciju. Stvara jači imidž koji osigurava dugoročno održivo poslovanje koje vodi brigu o svim interesnim dionicima. DM-drogerie markt je jedan od primjera organizacije koja primjenjujući koncept društveno odgovornog poslovanja, stvara veliku mrežu potrošača, svakodnevno privlači nove potrošače, čuva i brine o okolišu i lokalnoj zajednici u kojoj djeluje. Pozitivan ugled štiti organizaciju, omogućuje joj da uči i razvija se u skladu s postavljenim standardima i pravilima poslovanja. Potrebno je svakodnevno implementirati nove mehanizme, pratiti promjene i biti u toku s njima kako bi se strategija društveno odgovornog poslovanja uklopila u potpunosti u korporativnu strategiju organizacije.
Činiti dobro, znači brinuti o interesu svih dionika, ono znači htjeti činiti pozitivnu promjenu koja će rezultirati pozitivnim multiplikativnim efektom na sve segmente gospodarstva. Poslovati društveno odgovorno, poštivati etički kodeks, ljudska prava i poticati dobre međuljudske odnose kako između zaposlenika, tako i između poslovnih partnera, dobavljača i svih uključenih, zapravo znači poslovati na pravi način. Pravi način ne podrazumijeva uvijek poštivanje svih mjera, pravila i regulativa, ali znači činiti sve što je u mogućnosti jedne organizacije da napravi promjenu koja će osigurati normalan život sadašnjim i budućim generacijama koje dolaze i na kojima ostaje svijet.
Abstract (english) Corporate social responsibility has a great impact on all spheres of an individual's life. An individual is both a consumer and an employee. Also, an individual can become a responsible person in power, an entrepreneur or a manager of an organization. An individual has a certain role and task in every moment of his life, and it is important how he performs his role. Whether he does it for the good of all or for the good of himself. CSR is found in all business segments and cannot be avoided if one lives and works in a fair and correct way.
CSR encompasses the internal and external dimensions that include important relationships with consumers, suppliers, employees, the local community and caring for the environment. An organization that operates in a socially responsible way achieves and increases it's reputation. It creates a stronger image that ensures long-term sustainable business that takes care of all stakeholders. DM-drogerie markt is one of the examples of an organization that, applying the concept of socially responsible business, creates a large network of consumers, attracts new consumers every day, protects and cares for the environment and the local community in which it operates. A positive reputation protects the organization, allows it to learn and develop in accordance with set standards and business rules. It is necessary to implement new mechanisms on a daily basis, monitor changes and be up to date with them in order for the corporate social responsibility strategy to fit fully into the corporate strategy of the organization.
To do good means to take care of the interest of all stakeholders, it means to want to make a positive change that will result in a positive multiplier effect on all segments of the economy. Doing business socially responsibly, respecting the code of ethics, human rights and fostering good interpersonal relationships both between employees and between business partners, suppliers and everyone involved, actually means doing business the right way. The right way does not always mean respecting all measures, rules and regulations, but it means doing everything possible for an organization to make a change that will ensure a normal life for present and future generations to come and on whom the world remains.
Keywords
koncept društveno odgovornog poslovanja
pozitivan ugled
dimenzije DOP-a
održivi razvoj
Keywords (english)
concept of socially responsible business
positive reputation
dimensions of CSR
sustainable development
Language croatian
URN:NBN urn:nbn:hr:137:652730
Study programme Title: Business Economics; Financial Management, Marketing Management, Management and Entrepreneurship,Tourism, Business Informatics; specializations in: Financial Management, Marketing Management, Management and Entrepreneurship, Tourism and Development, Business Informatics, Informatics Management Course: Management and Entrepreneurship Study programme type: university Study level: graduate Academic / professional title: magistar/magistra poslovne ekonomije (magistar/magistra poslovne ekonomije)
Type of resource Text
File origin Born digital
Access conditions Open access
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Created on 2021-09-30 09:57:21