Cloud computing can be understood in a several ways. Apart from the definition and function of the same, it is more important to highlight the key challenges and problems that threaten him in the contemporary time. The managing itself places the quality of services at the center of interest, as well as the satisfaction of the users and data security and protection.Although a relatively new business concept, cloud computing is highly developed and more popular in the present. It finds its importance in everyday life of the users, but also in the business world. It supports all industries, sectors and businesses. Due that it is expected that it will become one of the core featuresof the international economy and global society in the future.In order to support its progress and development, it is important to continually worry about cloud computing management. Particular attention is paid to the quality of service and customer satisfaction. The main generator of these effects is security and data protection, which today is concerned with numerous stakeholders at the international level.