Title Aktivnosti i alati u digitalnom marketingu
Title (english) Activities and tools in digital marketing
Author Suzana Škorvaga
Mentor Marko Paliaga (mentor)
Mentor Sara Maga (sumentor)
Committee member Dragan Benazić (predsjednik povjerenstva)
Committee member Marko Paliaga (član povjerenstva)
Committee member Sara Maga (član povjerenstva)
Committee member Erik Ružić (član povjerenstva)
Granter University of Pula (Faculty of economics and tourism "Dr. Mijo Mirković") Pula
Defense date and country 2024-09-17, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Economics Marketing
Abstract Predmet rada jest analiza i evaluacija različitih digitalnih marketinških alata i
aktivnosti koje tvrtke koriste za angažiranje i privlačenje potrošača. Cilj rada jest
istražiti kako digitalni marketing transformira poslovne strategije i komunikaciju s
potrošačima, te identificirati najučinkovitije prakse i trendove koji ga oblikuju. Pri
pisanju rada primijenjene su sljedeće znanstvene metode: teorijska metoda, metoda
analize i sinteze, induktivna metoda, metoda komparacije te studija slučaja. Digitalni
marketing postao je ključna okosnica suvremenog poslovanja, omogućujući
brendovima lakše povezivanje s globalnom publikom i na inovativne načine, iniciranje
većeg angažmana potrošača. Transformacija od tradicionalnih marketinških metoda
do digitalnih platformi, promijenila je koncept marketinških strategija i učinila ih vrsnim
instrumentarijem u kreiranju personaliziranog korisničkog iskustva koje potiče
angažman i lojalnost potrošača. Metrike digitalnog marketinga pružaju kvantitativnu
analizu učinkovitosti marketinških inicijativa, dok novi trendovi poput digitalnih
asistenata, influencera, chatbotova i platformi za internetsko oglašavanje kataliziraju
transformaciju i modernizaciju različitih industrijskih sektora. Umjetna inteligencija se
ističe kao transformativna sila unutar digitalnog marketinga, pružajući prednosti poput
automatizacije, personalizacije i prediktivne analitike, ali i izazove koji uključuju etička
pitanja i potencijalni utjecaj na tržište rada. Studija slučaja Valamar Grupe ilustrira kako
alati i tehnike u digitalnom marketingu unapređuju korisničko iskustvo i operativnu
efikasnost. Kako tehnologija napreduje, tvrtkama se nameće imperativ odgovornog
usvajanja inovacija, s naglaskom na održivost i etičnost, te istraživanja novih
mogućnosti koje tehnologije strojnog učenja i umjetne inteligencije nude. Digitalni
marketing i umjetna inteligencija zajedno formiraju dinamičan ekosustav koji nudi
neograničene prilike za rast i inovacije, postavljajući nove standarde učinkovitosti i
kreativnosti u poslovnom svijetu.
Abstract (english) The paper provides indepth overview of various digital marketing activities and
tools that companies use to engage and attract consumers. The aim of the work is to
investigate how digital marketing transforms business strategies and communication
with consumers, and to identify the most effective practices and trends that shape it.
The following scientific methods were applied when writing the paper: theoretical
method, method of analysis and synthesis, inductive method, method of comparison
and case study. Digital marketing has become the key backbone of modern business,
enabling brands to connect more easily with the global audience and, in innovative
ways, to initiate greater consumer engagement. The transformation of traditional
marketing methods into digital platforms has changed the concept of marketing
strategy and made them an excellent tool in creating a personalized user experience
that encourages consumer engagement and loyalty. Digital marketing metrics provide
quantitative analysis of the effectiveness of marketing initiatives, while new trends such
as digital assistants, influencers, chatbots and online advertising platforms catalyze
the transformation and modernization of various industry sectors. Artificial intelligence
stands out as a transformative force within digital marketing, providing benefits such
as automation, personalization and predictive analytics, but also challenges that
include ethical issues and potential impact on the labor market. The Valamar Group
case study illustrates how digital marketing tools and techniques improve customer
experience and operational efficiency. As technology advances, there is an imperative
for companies to responsibly adopt innovations, with an emphasis on sustainability
and ethics, and to explore the new possibilities offered by machine learning and
artificial intelligence technologies. Together, digital marketing and artificial intelligence
form a dynamic ecosystem that offers unlimited opportunities for growth and
innovation, setting new standards for efficiency and creativity in the business world.
Keywords
alati digitalnog marketinga
inovacije
online marketing
Keywords (english)
digital marketing tools
innovations
online marketing
Language croatian
URN:NBN urn:nbn:hr:137:696402
Study programme Title: Business Economics; Finance, Economics, Financial Management, Management and Entrepreneurship, Marketing Management, Business Informatics, Tourism; specializations in: Finance, Accounting and Auditing, Marketing Management, Management and Entrepreneurship, Tourism, Business Informatics, Financial Management, Informatics Management Course: Marketing Management Study programme type: university Study level: undergraduate Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resource Text
File origin Born digital
Access conditions Open access
Terms of use
Created on 2024-09-20 22:15:22