Title Vrednovanje kanala distribucije
Title (english) Evaluation of Distribution Channels
Author Petra Fuček
Mentor Danijela Križman Pavlović (mentor)
Committee member Aljoša Vitasović (predsjednik povjerenstva)
Committee member Danijela Križman Pavlović (član povjerenstva)
Committee member Tamara Floričić (član povjerenstva)
Granter University of Pula Pula
Defense date and country 2018-09-25, Croatia
Scientific / art field, discipline and subdiscipline SOCIAL SCIENCES Economics Marketing
Abstract U okviru kanala distribucije odvijaju se aktivnosti kojima se osigurava da proizvodi budu dostavljeni na ciljno tržište. To je proces u kojem se javljaju tri sudionika, proizvođač, posrednik te krajnji potrošač. Od njih svih posrednik je taj koji će obavljati najviše funkcija, on olakšava protok proizvoda od pošiljatelja do primatelja, drži asortiman te udovoljava potražnji. Proizvođač i potrošač su dio svakog kanala distribucije. Jedna od faza u procesu upravljanja kanalima distribucije je njihovo vrednovanje. Kontrola i vrednovanje kanala distribucije je veoma važna faza. Četiri čimbenika utječu na cilj i učestalost vrednovanja kanala distribucije, a to su: stupanj kontrole proizvođača nad članovima, relativna važnost pojedinog člana, karakteristike proizvoda te broj članova kanala distribucije. Razlikuju se i dvije osnovne vrste vrednovanja: rutinsko te revizija uspješnosti. Rutinsko vrednovanje uglavnom se temelji na prodajnim kriterijima gdje se prati dnevno realizirana prodaja pojedinog posrednika i uspoređuje s idealnom prodajom koju je odredio proizvođač. Proces revizije uspješnosti sastoji se od tri koraka. Prvi korak je odabir kriterija za vrednovanje uspješnosti, zatim periodično vrednovanje uspješnosti člana kanala distribucije s obzirom na odabrane kriterije te zadnji korak preporuka korektivnih aktivnosti za smanjenje uočenih odstupanja ako postoje. U radu je prikazan i primjer iz prakse, poduzeće koje proizvodi vlastiti proizvod, te koji putem posrednika (maloprodajne mreže trgovina) biva dostupan krajnjim kupcima, odnosno potrošačima.
Abstract (english) Within the distribution channel, activities are carried out to ensure that the products are delivered to the target market. This is a process that involves three participants, a producer, an intermediary and an ultimate consumer. All of them sre intermediaries who will perform the most functions, it facilitates the flow of products from the sender to the recipient, holds the range and meets the demand. The manufacturer and the consumer are part of every distribution channel. One of the stages in the distribution channel menagement process is their evaluation. Controlling and evaluating distribution channels is a very important stage. Four factors affects the scope and frequency of distribution channel valuation, namely: the degree of producer control over the members, the relative importance of each member, the product characheristics, and the number of distribution channel members. There are also two basic types of valuation: routine and performance review. Routine valuation is largely based on sales criteria where the sales of a particular broker are tracked daily and compared with the ideal sales determined by the manufacturer. The performance review process consists of three steps. The first step is to select the criteria for the evaluation of performance, then periodically evaluate the performance of a member of the distribution channel whit respect to the selected criteria and the last step of recommending corrective actions to reduce the observed deviations, if any. The paper also shows an example of a practice, a company that produces its own product, and which through the intermediary (retail trade network) is available to end costumers or consumers.
Keywords
posrednik
kanali distribucije
vrednovanje kanala distribucije
revizija uspješnosti
Keywords (english)
broker
distribution channels
distribution channel rating
performance review
Language croatian
URN:NBN urn:nbn:hr:137:376760
Study programme Title: Business Economics; specializations in: Finance, Accounting and Auditing, Marketing Management, Management and Entrepreneurship, Tourism, Business Informatics Course: Marketing Management Study programme type: university Study level: undergraduate Academic / professional title: sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije (sveučilišni/a prvostupnik/prvostupnica (baccalaureus/baccalaurea) ekonomije)
Type of resource Text
File origin Born digital
Access conditions Open access
Terms of use
Created on 2018-09-27 21:27:44